business news in context, analysis with attitude

Here’s a story you don’t see every day…

Toys R Us announced that it will cut 700 store management and supervisory positions, less than two percent of its U.S. work force, and reallocate those labor dollars to hire and train more salespeople for its stores.

The move will affect about 400 of the 686 Toys R Us stores in the US.
KC's View:
Don’t want to give Toys R Us too much credit, but compare what it is doing to Kmart, which just seems to lay off associates and pay senior executives in the seven figures.

We’ve said it before and we’ll say it again. Customers don’t give a damn who the CEO is. But the people in the store…those are the people who make a difference in the shopping experience.