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In California, the Press Enterprise reports on Stater Bros.’ expanded training center, “a series of classrooms and offices on the company's massive corporate campus” that “plays host to about 3,500 employees each year, offering a range of classes, from one-day training sessions for general merchandising clerks to two-year programs for meat cutters to college courses that can be counted toward a certificate in retail management.”

According to the story, “training goes beyond teaching employees to do the work; it's a philosophy that emphasizes continuing education, goal-setting and discipline. And it's valuable whether or not they stay in the company or the industry ... Employees are encouraged to train not for the jobs they have, but for the ones they want. Courtesy clerks take checker training so they're ready when a position opens. Store managers attend a leadership program to cultivate skills for corporate jobs.”

The investment by Stater Bros. in training seems to go beyond that of typical chains, the Press Enterprise writes, quoting Cherie Phipps of the Western Association of Food Chains (WAFC) as saying that “grocery retailers tend to invest heavily in training because the industry has such a strong focus on promoting from within. Grocers typically build their teams from the ground up rather than recruiting from colleges and universities, even at the corporate level, she said. ‘It's a funny Although Stater Bros. is smaller than some of its competitors, it produces twice as many certificate-program graduates,’ Phipps said. ‘Stater Bros. has a really special culture. They treat each other like family ... They're tough, the expectations are tough, but they are a family’.”
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