retail news in context, analysis with attitude

The Washington Post has a story about Yes! Organic Markets, which has seven stores in the DC area, catering to neighborhoods “where large retailers wouldn't go and listen to customer input on which products to stock.”

Despite ample competition in the marketplace, owner Cary Cha says he has thrived by adhering to one core value:

“If we're playing their game, we'll lose,” he says. “You want to do something else that they don't do well.”
KC's View:
Exactly.