retail news in context, analysis with attitude

• Friendly’s Ice Cream announced that it has hired John Maguire, executive vice president/COO of Panera Bread Co., to be its new CEO.

Charles Chapman III, Panera’s executive vice president of business development and licensing, moves into the COO job at Panera.
KC's View:
Can’t help but feel that Chapman got the getter deal here, since Friendly’s is just an awful retailer. Haven’t been to one for a long time, the reason being that the ones I’ve gone to generally had slow service and lousy food. (Except, of course, for the Fribble. But I can’t drink that kind of stuff anymore.)