retail news in context, analysis with attitude

Internet Retailer reports that a new study by Deloitte Consulting suggests that while most e-tailers in North America have done a good job developing search functions for their sites, they “still have work to do when it comes to more advanced or emerging functions, such as mobile commerce.

According to the story, “Deloitte concluded that e-retailers have reached maturity in their delivery of search and select features, and in site performance, where 80% of the evaluated retailers had quick page load times and overall good performance ... Top e-retailers, however, still have room to improve the mobile shopping and personalized experiences they provide consumers. Deloitte says e-retailers’ capabilities in mobile commerce showed gains from the analysis the firm performed a year ago, but not all e-retailers are developing their mobile capabilities at the same rate.”
KC's View: