retail news in context, analysis with attitude

There is a long and detailed story in the Wall Street Journal about the ongoing travails at JC Penney, and CEO Ron Johnson's efforts to change the culture, turn the company's financial results around, and create a new and sustainable department store model.

The piece is hardly laudatory, suggesting that there seem to be few signs that things are working ... and there is a sense that the ice under Johnson's feet may be getting thinner with every passing day.

However, there also is the clear indication that JC Penney was in drastic need of some sort of overhaul - that things were not working the way they were. So, it becomes a question of balance, and how much pain the company can endure before it sees the light at the end of the tunnel.

I found it to be instructive ... with implications for a lot of other retailers ... and you can read the entire thing here.
KC's View: