retail news in context, analysis with attitude

Folio reports that the US Postal Service (USPS) yesterday announced the resignation of Patrick Donahoe, who has served as Postmaster General and CEO of the money-losing institution since 2010. He will be succeeded by Megan Brennan, the USPS COO.

The shift at the top came as the USPS said that it lost $5.5 billion during the 2014 fiscal year.

According to the Folio story, "Bumping up the group's second-in-command and a long-time colleague of Donahoe's - they started working together on a local level in the 1990s - probably means things will continue as they have in recent years. That is, the USPS will keep trying to control costs, diversify revenue streams and lobby Congress for operational reforms."
KC's View:
I've been pretty hard on Donahoe and the USPS over the past few years, so let me say something nice for a change. I think that in recent months, as the USPS has expanded services - making Sunday deliveries and even getting into the food delivery business in selected markets - it has been doing exactly the right thing.

One generally does not compete by getting insular and reducing products and services. No, you have to get better and you have to get more ambitious and aggressive. I have no idea if the USPS has long-term viability, but the short-term recent moves have been in the right direction.