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Crain's Chicago Business reports on how that city's upscale grocery market is betting "more crowded," and how Whole Foods, amid a six-store expansion made possible by its takeover of former Dominick's stores, is looking to differentiate itself by "adding in-store dining options and bars to each, hoping to give adult customers more reasons to visit."

At one of the stores, "the company is partnering with an outside operator, Raw Foods, to open a branded, in-store location featuring raw foods and vegan dishes ... While the partnership with Raw Foods, its first with a third-party operator in the Chicago market, marks new territory for the upscale grocer, it continues Whole Foods' push to diversify its supermarkets away from being solely a place to shop to more of a social destination."

“Simply put, we're looking for ways to make the places more appealing,” Michael Bashaw, president of Whole Foods' Midwest region, tells Crain's “If bricks-and-mortar (grocers) are going to survive, they must offer a compelling experience to customers.”
KC's View:
Every retailer ought to take that last line and have it engraved on the wall of every store...

If bricks-and-mortar stores are going to survive, they must offer a compelling experience to customers.

Then again, maybe I just like the line because I've been saying the same thing for more than a dozen years...