retail news in context, analysis with attitude

...with brief, occasional, italicized and sometimes gratuitous commentary…

Twice.com reports that Home Depot "is testing the use of Samsung customer kiosks within its appliance departments. The 85-inch interactive kiosks are non-transactional, providing product information only."

The story says that the test - currently in three Home Depot locations - is similar to one being run by the retailer's major DIY rival, Lowe's.

I love it when technology serves this kind of function ... creating a sense that the retailer is a resource for information, not just a source of product. These days, I think that's what smart retailers have to do ... make their customers smarter.


MarketWatch reports that Fresh Market plans to "close its remaining stores in California as part of a broader plan to focus on its operations in the eastern half of the US ... The company said that despite improving results at the California stores - which include locations in Palo Alto, Santa Barbara and Laguna Hills - the company concluded the pace of organic store growth was going to be slower than anticipated and that focusing on markets closer to its other operations had more potential."
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