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CNBC reports that Dunkin' Brands chairman/CEO Nigel Travis believes that ""delivery is clearly a big opportunity," saying that the company currently is developing a mobile ordering app as it also conducts a "private test."

"We'll move to a more public test later this year," Travis says. "We'll probably launch mobile ordering sometime next year."
KC's View:
It will be interesting to see how this plays out - does Dunkin' Donuts use outside delivery services, or handle it all in-house? The infrastructure may be complicated, and the company will have to figure out how to make it work financially.

But it has to do this ... especially as Starbucks ramps up its delivery services, and companies like Amazon raise consumer expectations about convenience.