retail news in context, analysis with attitude

• Walmart Canada announced yesterday that it has decided to suspend the imposition of a $2.97 fee it has been charging customers to use its click-and-collect service there.

"We are thrilled to be able to cancel the pickup fee" Daryl Porter, vice president omnichannel operations and Online Grocery, Walmart Canada, said in a prepared statement. "Eliminating this fee is in keeping with our goal is to save customers money. While it only represents a fraction of a typical grocery order, we don't believe customers should have to pay even a penny more than necessary when they shop with us."
KC's View:
I'm trying to figure out why they assessed the $2.97 fee on click-and-collect to begin with.