retail news in context, analysis with attitude

CNBC has a story about how “increasingly across the US, companies … are setting up locker systems in luxury apartment complexes, office buildings and retail operations, where packages can safely be kept (typically for a small fee), hopefully preventing so-called porch pirates or other delivery mishaps.:”

The reason: Almost 20 percent of US households has been a victim of package theft.

“Package-holding lockers become especially important around the holiday season, when shoppers stress over tracking and receiving last-minute gifts that they can't afford to lose or reroute elsewhere.”

The story goes on: “Amazon already has many of its lockers planted at shopping centers and malls, inside Whole Foods and other convenience stores including 7-Eleven and Rite Aid, and at some fitness centers.

“In a separate push, FedEx this year is encouraging its customers to have packages delivered to Walgreens Boots Alliance or other ‘hold’ locations, including Kroger and Albertsons, as part of its delivery strategy. This would save FedEx time and money, where its drivers don't have to go door to door, delivering package by package.

“The same can be said for UPS, which launched a similar initiative in 2014, creating an Access Point network of thousands of pickup locations inside grocery stores, dry cleaners and other retailers.”
KC's View:
It is fascinating to see how this entirely new business model has sort of cropped up because of momentum created by a simple consumer need. The only thing I don’t understand is why every post office in America doesn’t have an Amazon Lockers installation; in rural markets, Amazon could actually provide some sort of incentive to have people come in and pick up their purchases as opposed to having them delivered.