retail news in context, analysis with attitude

Tom Furphy and Kevin Coupe catch up via Skype for this week's Innovation Conversation, in which they chat about how much culpability online retailers have when products are sold via their marketplaces … the organizational realignments being made in Walmart's bricks-and-mortar and e-commerce businesses and what that teaches us about modern retailing … prizing long-term customer value vs. transaction-based retailing … and how sometimes things done years ago can be new again.

Content Guy's Note: The goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.  Me, I just like hanging and talking with people smarter than I am.