retail news in context, analysis with attitude

KC and Michael Sansolo recently engaged in an extended  conversation about retailing lessons learned in during this most extraordinary year - the highlights and missed opportunities, the changes that are ephemeral and the ones that will be long-lasting, and where the focus needs to be going forward.

And, KC and Michael being who they are, there's also a more whimsical element to the chat, as they talk about weird metrics that have marked the passing of time … the elements of their old lives that are missed … the things that kept them sane and made them crazy … and favorite movies and TV shows of the past 10 months.

If you've got the time, sit back with a cup of coffee or an adult libation … or watch the conversation in pieces … and mark with KC and Michael the end of one year and the beginning of another.