retail news in context, analysis with attitude

•  Grubhub has announced the launch of announced Grubhub Direct, described as "a platform to help independent restaurants better compete online through commission-free online ordering and access to their customer data."  The company says it is "leveraging its expertise to help independent restaurants develop their own customized ordering websites, empowering them to market directly to their diners, receive their diner data and manage their branded website - all without any marketing fees."

Part of the goal, GrubHub says, is supporting restaurants "as they rebound from COVID shutdowns into a much larger digital world, by giving them the tools to control their relationships with their diners" - which is being expressed through the waiver of "setup and monthly hosting fees for Grubhub Direct through April 2022."


•  Bloomberg reports that "PayPal Holdings is eyeing life beyond the checkout button.

"In the coming months, the firm is planning to debut a bevy of new services, which could include high-yield savings accounts, check-cashing services and stock-investing capabilities. It’s all being done in the hopes of PayPal becoming the world’s next 'super app,' akin to China’s Alipay or WeChat, India’s Paytm or Singapore’s Grab.

"The stakes are high: If PayPal pulls it off, the company could become a bigger part of U.S. consumers’ lives than Amazon, Google or Facebook."

The story notes that "PayPal is planning to debut the new services in the third quarter. The company is now processing more than $1 trillion in payments on its platform annually, and is adding as many as 55 million new users this year, on top of the 377 million it already had."