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    Published on: September 3, 2021

    This is the last in this week's series of FaceTime commentaries, designed to be observational … or aspirational … or inspirational … or provocative.  Or maybe all of the above.  The idea is to just keep the lessons and metaphors flowing, because the competitive landscape for the retail business isn't going to get any easier, and because KC wants to keep the conversation lively.

    KC will be back from taking a little time off, and MNB will be back in its traditional format, on Tuesday, September 7.



    KC has some thoughts about ageism, institutional knowledge, and cultural relevance, all prompted by a piece in Los Angeles Magazine about the subject, as well as a comment by Mrs. Content Guy comparing him to the people in the Progressive Insurance commercials.

    You can read the LA Magazine piece here.