The continuing goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive, the originator of Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Today, Tom and KC talk about BMW's new technology that will allow car owners to change the color of their vehicle at the touch of a button - a development that tells us much about where personalization and customization are going. However, they also suggest that there are ways to achieve this kind of innovation without investing in such high-high tech initiatives, but that can differentiate a smart and ambitious retailer. And, they talk about the implications of a possible Instacart move to deploy small, mobile "dark stores" to service specific neighborhoods.
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