• From CNN:
"Instacart is once again tweaking its tipping policy in a bid to address the effects on its workers of a practice known as 'tip baiting,' where customers zero out a tip after an order is delivered.
"The company said Tuesday that it will cover the cost of a shopper's tip, up to $10, should a customer remove the tip after delivery without reporting an issue with their order.
"The update is just the latest incremental measure Instacart has announced in recent years to address so-called tip baiting, while maintaining that it is an 'exceedingly rare' event for its shoppers. Two years ago, CNN Business reported that some Instacart customers were bait-and-switching workers by offering up a large tip - sometimes $50 or more - and then taking it away after the delivery was dropped off."