I love this email:
Longtime reader, first time caller (writer?)!
I’d like to stay anonymous, but -
I just thought I’d say that I also see lots of entitlement out there, but one place I don’t see it is at work. So, I thought I’d share something positive-
I work for The J.M. Smucker Co., and everything (and I mean everything) we do is driven by “Our Commitment to Each Other” and our “Basic Beliefs”. They are central to the culture at Smucker, and truly inform how we interact with each other. I know I’m biased since I’m a Smucker employee, but every person I’ve worked with at Smucker has been caring, selfless and kind, both at work and outside of work.
“Our Commitment to Each Other” asks us to say “thank you for a job well done”, to listen with our full attention, to look for the good in others, and to have a sense of humor. Our “Basic Beliefs” are to be bold (challenge the status quo), be kind, do the right thing, thrive together (make decisions with careful regard for each other, our communities, and our planet), and play to win (hold our work to the highest standards).
When your entire workforce lives and breathes these values, you end up with a pretty special environment. I’m lucky to be a part of it.
It’s also worth noting that Smucker just celebrated 125 years in business, and is on its 5th generation of family leadership. It’s estimated that less than half a percent of companies have survived 100 years, let alone 125. Maybe this is also an eye-opener?
Now that I sound sufficiently like a commercial, I’ll sign off. Thanks, KC, for all that you do at MNB.
Nothing like hearing from someone who is happy in their work, fully engaged with the company, and with no doubt about mission, purpose and priorities.
On another subject, from another reader:
As much as you are a baseball fan, you didn’t mention the Astros games over the weekend and the eventual World Series title. While the first trophy the Astros was questioned by many, on how they got the title, this one was well deserved by a team that came back time and time again. I may not live in HTown any more yet am a lifelong fan no matter where I hang my hat!
You're right. I didn't.
The fact is, I took Monday off … which is the day that I normally would've posted something about the World Series, not to mention the weekend's NFL scores and the winners of the New York Marathon.
I thought about doing it on Tuesday, but it just seemed late. I said to myself, "But you always post the sports results." And then I said to myself, "Just because you 'always' do it is not a good enough reason to do it on Tuesday."
That said … congrats to your Houston Astros, and especially to Dusty Baker, the team's 75-year-old manager, who is getting his first championship ring.