Content Guy's Note: For today's conversation, I wanted to engage with one of my favorite independent grocers - Lauren Johnson of Newport Avenue Market in Bend, Oregon. [Lauren is my kind of retailer; her title is "Leader of the Pack (vrrrooom!)/CEO & President."] My goal was to talk about a three-store retailer works to innovate and deals with the panoply of issues facing retailers these days. One of my observations has been that retailers have to come out of the pandemic different than how they went in, and Newport Avenue Market is a great example - in the last few years, it has grown from one store to three. And Lauren has gone through her own changes - since I last saw her, she's gotten married, and now is Lauren Redman.
I hope you enjoy our conversation.
If you want to download and listen to this conversation as an audio podcast, click below.